Each and every one of us has the opportunity to influence others. On the flip side, we are also being influenced by others. Awareness of this influence allows us to have a positive impact on the lives and work of those around us. It also protects us from blindly allowing others to influence us without evaluating their motives.
Everyone’s a leader.
I first heard that phrase back in the ’90s when I was working in Silicon Valley for the late, great Sun Microsystems, Inc. I was part of the company’s Leadership Institute and we were teaching people to lead. I bought into the phrase, but I don’t think I fully understood it at the time. I was still in a mode of thinking, “yeah, everyone can be a leader, but it’s still the executives with the power that do most of the leading.” Twenty years later, I am older, wiser, and far more experienced in the dynamics of human systems. I’ve been hearing the phrase a lot again recently and I now have a much deeper appreciation for its meaning.
Being at the top, or in the front, or “in charge,” is one dimension of Leadership. It’s the dimension most people think of when they hear the…
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Jack Welch reminded us that, “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” Encouraging and facilitating leadership development at every level of an organization is crucial to continued success. As leaders, we can help to develop the next generation of leaders by providing employees with the opportunity to share their knowledge, skills, and experience while taking on increasing responsibility. The modern-day organization should encourage the development of a culture that does not rely on a single leader, but shares the leadership responsibility throughout the organization. This leads to an improvement in decision quality, acceptance of change, and greater job satisfaction as well as allowing individuals to develop the leadership skills the organization will need in the future.
Many organizations, communities and families fail to tap their highest potential. Real leadership comes down to this- What are you doing now to develop and nurture the people around you? Do you believe in their talent? Are you willing to invest in someone today?
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Your front line staff plays an important role in your organization. They are the face of the organization and the relationship builders.
Never underestimate the wisdom and resources of your frontline staff – Lee Cockerell
Staff on the front lines have the initial point of contact with your clientele, are the face of your organization, and create the first impressions that make or break your business. As a leader, you should not just appreciate the service they deliver but see them as extensions of your leadership. As important as this role is, it is equally essential to understand why your front line staff is important to you. They add value by what they see, by what they hear, and what they deliver. They are your go-to team members who deliver for you and your organization time and again. Be sure to honor and thank them for their service. Where would you be without them?