Your front line staff plays an important role in your organization. They are the face of the organization and the relationship builders.
Never underestimate the wisdom and resources of your frontline staff – Lee Cockerell
Staff on the front lines have the initial point of contact with your clientele, are the face of your organization, and create the first impressions that make or break your business. As a leader, you should not just appreciate the service they deliver but see them as extensions of your leadership. As important as this role is, it is equally essential to understand why your front line staff is important to you. They add value by what they see, by what they hear, and what they deliver. They are your go-to team members who deliver for you and your organization time and again. Be sure to honor and thank them for their service. Where would you be without them?
Success in today’s business environment requires the ability to form, develop, and work in teams effectively. Building team synergy take conscious effort and continuous attention.
By Okello Okello
A synergy is a systematic interaction of multiple elements projected to release higher magnitude results than the elements invested in the general output. This is every leaders dream but not so many attain its right formula. Building a synergy is like reacting elements in a chemistry laboratory where you observe the risks and expect the best end-results. So what exactly does it take to build a team synergy?
As a leader, the best thing to do to your organization is to first evaluate yourself, be honest with your self and accept your weaknesses. We are not perfect. Even the most beautiful when asked to change anything on their looks, they will identify a feature that they do not like in themselves.
Being honest with yourself and accepting your weaknesses and strengths is where it all starts. The importance of starting with self evaluation is because you…
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Each and everyone of us has the opportunity to lead others. Leadership is simply the ability and willingness to influence those around you. Be a leader of integrity and inspire the positive in others.
It is better to lead from behind and put others in front, especially when you celebrate victory when nice things occur. You take the front like when there is danger. Then people will appreciate your leadership ~ Nelson Mandela
The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant. ~Max DePree
By Okello Okello
Over the years, I have believed that business is the most important factor (apart from God) in our lives especially with the metamorphosis brought up by globalization. As I started writing more and more on business, innovation and entrepreneurship, I came to learn that without leadership, there is no success. So before a business is founded, there must be someone in charge. Leadership therefore stands triumphant over all else that pertains to success in our communities.
- Think of a family set-up…
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Leadership is based on building relationships. This is a great reminder to really take a look at our approach to relationship development.
If you’re talking with your head, you’re going to speak to their heads. If you’re talking with your heart, you’re going to reach their hearts. If you talk with your life, you’re going to reach their lives. – Italo Magni
In many ways leadership is about making connections. It comes with the territory. But the depth of your connections is up to you. When you seek to only connect with others from an intellectual standpoint then your impact will be nominal. When you go a little deeper and lead with your heart then you can make a difference. Certainly your influence is increased. But when you lead with your life and connect on that more intimate level you can change the world. Do you desire to be a world-changing leader? Make the investment to lead with your life and then everything else will fall into place. It will not be…
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